Soft Skills Training
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All Our Training Programmes
All Our Training Programmes
Our Soft Skills Training
Strengthen the commercial, interpersonal and personal skills that contribute sustainably to professional performance.
VTE
Sales Performance
Sales Techniques
Target Audience
Project managers, sales managers, commercial managers, sales branch directors, sales team leaders and inside sales professionals.
Programme
- Understand the essential qualities required for successful sales professionals
- Develop communication tools that facilitate the sales process
- Structure a sales meeting effectively and logically
- Present persuasive arguments based on customer motivations
- Choose an appropriate negotiation strategy to successfully close a sale
- Strengthen day-to-day effectiveness as a sales manager
- Develop motivation and team spirit to boost sales performance
- Manage difficult situations effectively
NEG
Sales Effectiveness
Negotiation Techniques
Target Audience
Experienced sales professionals seeking to improve their commercial effectiveness through mastery of negotiation techniques.
Programme
- Identify differences in positions and available margins for negotiation
- Use communication tools that facilitate sales and help prevent conflicts
- Choose an appropriate negotiation strategy
- Apply effective tools for managing confrontation
- Understand the different negotiation tactics
- Master negotiation techniques to improve professional effectiveness
DPP
Personal Development
Develop Personal & Professional Potential
Target Audience
Anyone wishing to improve their personal and professional performance.
Programme
Know Yourself Better to Act More Effectively
- Identify strengths, areas for improvement and sources of motivation
- Develop self-confidence and self-esteem
- Manage emotions and strengthen personal balance
Improve Communication & Interpersonal Relationships
- Develop clear, assertive and constructive communication
- Strengthen active listening and empathy
- Manage difficult interpersonal situations
Stress & Priority Management
- Identify sources of professional stress
- Apply stress management and relaxation techniques
- Organise time, set priorities and improve productivity
Develop Motivation & Engagement
- Strengthen individual and collective motivation
- Develop perseverance and resilience when facing change
- Encourage autonomy and accountability
Personal & Professional Effectiveness
- Define clear and achievable objectives
- Develop initiative and decision-making skills
- Improve individual performance to support collective performance